Who we are
Our website address is: https://www.firmushosting.com
Harrison Carloss Ltd T/A Firmus Hosting
Registration Number: 2242163
What personal data we collect and why we collect it
Purchasing Services
We collect and store personal information about you when you take a service or product from or contact us. Information you provide, or we hold about you may be used by us and/or our agents to identify and respond to you when you make direct enquiries or requests to us to administer any accounts, services and products provided by us, undertake marketing & customer analysis, help prevent and detect fraud or loss, contact you about other services and products offered by us, and selected partners (provided you have given us prior consent).
Data Collection & Disclosure
The data collected via our forms and systems will be stored securely within our CMS and will be used to contact you for further information or to administer your service. We maintain strict security measure and all date is transmitted using secure socket layer (SSL) encryption. We may disclose information we hold about you to third parties for the purpose of providing services you have requested, as part of the process of sale, or where legitimately requested for legal or regulatory purposes, as part of legal proceedings or prospective legal proceedings. We may also contact you from time to time in relation to Harrison Carloss Ltd and its subsidiaries. We will not sell, rent or share your personal information, with or to any third parties for marketing purposes without your express permission.
Cookies
See our full cookie policy here
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use 3rd party analytics on our website to track user interactions, this may include but is not limited to collecting personal data such as IP addresses, user IDs and cookies for behaviour profiling.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How long we retain your data
If you submit an enquiry or purchase a service from our website and/or systems this data will be stored indefinitely. For users that register on our website we also store the personal information they provide in their user profile. Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this website, have purchased a service, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. A request to delete the date we hold on you may mean we can no longer provide services to you.
You may request a copy of your data or request for these to be deleted at any point by emailing support@firmushosting.com. We will action your request within 14 working days.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Your data may also be shared with our trusted partners when required to provide the service to you i.e domain registrations.
Changes to this policy
We reserve the right to change this policy at any time and updated versions will be posted on this page. Your continued use of our sites following the posting of changes to this policy will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the terms of the policy that applied at the time the information was collected.
